At a glance Avoidable requisitions have fallen significantly since 2022, but preventable issues can still cause extra work and delays. Missing or unclear information is now the most common avoidable category, while ‘evidence of identity not supplied’ is the most common individual avoidable point. Firms can make further progress by using their data to focus checks, training and quality assurance on the issues that affect them most. HM Land Registry will continue to improve guidance, customer data, services and the consistency and accuracy of requisitions.
In our previous blog, Avoidable requisitions continue to fall as we work together, we thanked customers, industry bodies and HM Land Registry caseworkers for helping to reduce avoidable requisitions. To recap, the number of avoidable requisitions has fallen by at least 40% since 2022, and the rate of avoidable issues per 1,000 applications has almost halved.
That progress matters. It means fewer applications are being delayed by issues that could usually have been prevented before submission, less rework for conveyancers, fewer follow-up queries for customers and a smoother process for everyone involved.
But there is still more to do. Avoidable requisitions continue to account for a significant amount of unnecessary work across the registration process. The next phase is about focusing on the issues that still occur most often and taking practical action to prevent them.
Focus checks where they will have most impact
The infographic above groups the leading avoidable requisitions into broad categories, giving an at-a-glance view of where issues arise most often. Recurring themes include missing or unclear information in forms and plans, missing identity and other supporting evidence, and incorrect fees. These are areas where small improvements in preparation and checking can make the next significant difference.
Broad categories such as “missing information” can hide several different problems. Incomplete application details, an unsigned plan and missing Stamp Duty Land Tax evidence each need a different solution. Looking at the individual reasons for requisitions gives firms a clearer basis for checks, training and quality assurance.
Our next infographic shows the leading 10 avoidable points over 2025. A requisition may contain one or more of these:
One of the most effective ways to reduce avoidable requisitions is to understand where they are happening. Many avoidable requisitions can be reduced through simple, consistent checks before submission. These checks do not need to add unnecessary complexity. They are about making sure the application, supporting evidence and any plans tell the same clear story.
The checklist below addresses the current top 10 avoidable requisition points. You can download a copy from our training hub.
Use your data to target improvement
HM Land Registry currently emails avoidable requisition data to customers every six months. We plan to make this data available through Portal, making it easier for firms to identify recurring issues and focus improvement activity.
Different firms will see different patterns. Reviewing avoidable requisition data over time can show where an internal checklist needs updating, where staff may benefit from training or where an additional quality check would prevent repeat problems. Customers can use HM Land Registry support, training and guidance to target specific issues for maximum effect.
What HM Land Registry will do
Customers’ checks are only part of the picture. We will continue to:
improve guidance, webinars, videos and other support available to all customers through our training hub and Tackling avoidable requisitions page link customers to relevant guidance and training when it can help prevent a recurring issue, for example within requisition letters review how requisitions are raised so they are necessary, clearly explained and correctly recorded use internal checks, guidance and learning to help caseworkers raise the right requisition more consistently consider and implement service improvements and automated checks that could prevent common errors at the point of submission explore ways to simplify our fees. Look out for the launch of our consultation shortlyKeep the momentum going
Reducing avoidable requisitions is a shared responsibility. Firms can use their data to focus checks and training on the issues that affect them most. HM Land Registry will continue to improve guidance, data, support and caseworker accuracy.
Every preventable issue removed from the process saves time and helps applications progress more smoothly for conveyancers, their clients and HM Land Registry.
We welcome your comments about this blog in the comments below. Please note that we are unable to discuss individual cases through the comments section and would request that all such queries be directed to our Contact us web form where you will receive a response as soon as possible.
https://hmlandregistry.blog.gov.uk/2026/10/19/avoidable-requisitions-are-falling-whats-next/
seen at 11:43, 19 October in HM Land Registry.